Privacy Policy

Legal/ Privacy Policy


TechBumbles’ Privacy Policy

Last updated on 8 December 2022

Introduction

The privacy of your information is important to us, and we believe it's important you know what personal data we, TechBumbles Services ("TechBumbles" or "we"), collect from you (and third parties), why we collect it, what we do with it, and your rights as a consumer.

We collect and processes personal data from you and any device (including mobile devices) you may use when you use our websites, products, services, and apps (collectively, “Services”). We also collect and processes personal data when you call us, contact us through our websites or through other means, or when other sources provide us with your personal data, such as public databases, joint marketing partners, social media platforms, and other third parties.

We may process the following personal data about you:

  • Contact information, such as your name, postal address, email address and phone number;
  • Details of your interactions with us (through our customer service, events or initiatives);
  • Demographic information, such as gender and age;

How we will use your personal data

We may collect different kinds of personal data in several different ways and use it for a number of different purposes:

To ensure access to our website and online services

In general, TechBumbles.com and its affiliate websites do not require any personal information from visitors. Cookies may be collected by our web servers or Affiliates who provide analytics and performance enhancement services:

- language settings,
- operating system details,
- browsing details,
- device and connectivity details, and/or,
- IP address

This information is aggregated to measure the number of visits and average time spent on the site among other key metrics. TechBumbles uses this data to learn how customers interact with our websites, improve content and ensure safety and security as well as enhance performance for all users. We will collect your username and password when you register to access an authenticated area of our website. In some cases we may also obtain data from third parties—including the following:

- Social networks, when you grant permission to us to access your data on one or more networks through our website.

- Service providers, who help us to determine a location based on your IP address in order to customize offerings and content to your location.

- Partners with whom we offer co-branded services or engage in joint marketing activities

TechBumbles uses cookies (small text files placed on your computer or mobile device) and similar technologies to allow us to improve our websites, collect data, and optimize the user's experience. Please be aware that our websites may include links to websites of third parties whose privacy practices may differ from those of TechBumbles; if you provide personal data to any such sites, your data will be governed by their privacy statements.

TechBumbles uses cookies (small text files placed on your computer or mobile device) and similar technologies to allow us to improve our websites, collect data, and optimize the user's experience. Please be aware that our websites may include links to websites of third parties whose privacy practices may differ from those of TechBumbles; if you provide personal data to any such sites, your data will be governed by their privacy statements.

To answer your queries, support and contact requests.

If you contact us with queries, requests for more information about initiatives or products or other generic support inquiries, we may need to process personal data about you such as:

- personal and contact details, like full name, company and role, email and address,
- demographic data,
- qualifications and profession, and/or
- the content of your messages to us.

For information about managing your contact data, email subscriptions and promotional communications, please use the contact us form on the tcs.com or affiliate websites where you had given your Personal data.

Subscriptions to our promotional communications.

If you sign up to our marketing list, we will use email, postal mail and phone calls to contact you with information about new products or services. If you have questions about how we handle your contact information, please refer to our event privacy notice for details or contact us directly at the email address provided in that document.

To administer events and initiatives.

TechBumbles frequently organizes events and initiatives, either free to join or by invitation only; in these cases, this privacy notice applies to both participants and speakers, together with any other supplementary information that is provided in relation with each event. To allow participants to join the events (including communications pre and post event), we are required to collect and process a limited amount of information, such as

- full name,
- company, job title and business email address,
- telephone number,
- location, and/or
- pictures and video of you.

To promote the TechBumbles brand, products, initiatives and values with marketing communications.

TechBumbles has a strong legitimate interest in promoting its brand, products, initiatives and values. In order to further such goals, we process personal data about our business contacts including existing and potential TechBumbles clients, third parties and intermediaries TechBumbles interacts with in the course of doing business. TechBumbles may collect details about you including name, contact details and other information such as your job title, employer, areas of business interest and other business details. We may process such data using software or platforms which allow us to manage our client relationships. We collect such data directly or indirectly from you, or from third parties, such as business partners, data brokers, social networks, marketing companies, and publicly available sources such as social media sites where lawful to do so.

Your data is used by us in part for administering, managing and developing our business and services; such as identifying existing and potential client business needs, analysing and evaluating the strength of our interactions with certain business contacts, performing analytics including to produce metrics such as relationship maps for our business leadership and limited profiling for the purposes of helping us to develop and offer appropriate products and services to existing and potential clients. Analytics may be performed by us using algorithms which help us analyze and rank interactions with you depending on interaction frequency and duration.

When reaching out to you, we may do so through different channels, such as email, phone calls, post or any other means of communication such as through social media sites such as LinkedIn. We will only send electronic marketing communications to business contacts in a business-to-business context, where we have your prior consent or where it is otherwise lawful to do so in the jurisdiction you are located in. You can opt-out from receiving such communications at any time using the contact us form on TechBumbles.com.

To manage, administer and fulfill the obligations under contracts, and regulations

Where TechBumbles is in a contractual relationship with you (other than an employment relationship), your employer or your company, or is taking steps to enter into such a contractual relationship, we may need to process your personal data, usually limited to name, business contact details and job title in order to enter into and/or fulfil the obligations arising from the same contract, such as providing you or your employer or company with the services you have requested or make use of the services that you or your employer or company are offering to us. We will also process such personal data for ancillary tasks related to our daily business activities, such as accounting, auditing, reporting (to regulators and authorities) and to comply with applicable regulations.

If you do not provide certain information when requested, it may delay or prevent us from administering a service you have requested from us, or in replying to your queries and/or in letting you join our initiatives

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason that is compatible with the original purpose and applicable law. If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

How we will share your personal data

We may share your data with third parties, including third-party service providers and other entities in the TechBumbles group. Please note, TechBumbles has not in the past, nor does it currently, under any circumstances sell your personal data to any third party. Further, TechBumbles does not share your personal data with third parties for any additional purpose (as outlined below) unless required to fulfil a legal obligation or a legitimate business purpose where permitted by law.

Why might you share my personal data with third parties?

We may share your personal data with third parties where required by law, where it is necessary for one of the activities mentioned above or where we have another legitimate legal basis in doing so. We require third parties to respect the security of your data and to treat it in accordance with the law. Where required by the law, we will request your consent before transferring data to third parties which are not part of the TechBumbles Software Solutions Pvt ltd.

Which third-party service providers process my personal data?

”Third parties” includes third-party service providers (including contractors and designated agents) and other entities within our group. The following activities may be carried out by third-party service providers: hosting and other internet services, data storage and analytics, marketing research and campaign management, event organizers and caterers. All our third-party service providers are required to take appropriate security measures to protect your personal data in line with our policies. We do not allow our third-party service providers to use your personal data for their own purposes.

When might you share my personal data with other entities in the group

We may share your personal data with other entities in the TechBumbles as part of our regular reporting activities on company performance, in the context of a business reorganization or group restructuring exercise, for system maintenance support and hosting of data and when it is required to do so in order to perform one of the activities listed above (see "How we will use information about you"). Other entities in the TechBumbles are required to take appropriate security measures to protect your personal data in line with our policies.

Transferring your personal data outside of your country of residence

We may transfer the personal data we collect about you to one of more countries outside of your country of residence or outside of the country in which you access this website, including India, in order to perform one of the activities listed above (see "How we will use information about you"). – In such cases, we have put in place the appropriate measures to ensure that your personal data will be secure according to the laws of the country in which you reside.

How we will keep your information safe

We have put in place appropriate technical, organizational and security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

How long we will keep your information

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Details of retention periods for different aspects of your personal data are available in our retention policy upon request from our Data Protection Officers (see contact details below). To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

How to contact us

If you have any concerns or questions regarding our privacy statement, please contact the Head – Global Privacy Office of TechBumbles at hello@techbumbles.com or through tics com's "contact us" form on techbumbles.com or affiliate websites where you provided your Personal data indicating your concern in detail.

For the purposes of the data processed under this statement, the controller or business/service provider for the data processing of your personal data collected through our websites is TechBumbles Software Solutions Pvt ltd, 32 Shepard Way, South Windsor, Connecticut, USA, For all the other purposes indicated above, the controller or business/service provider is the same entity unless indicated otherwise in other privacy statement communicated in each situation.

Right to Withdraw Consent

In the limited circumstances and based on your country of residence; where you may have provided your consent to the collection, processing and transfer of your personal data for a specific purpose, you may have the right to withdraw your consent for that specific processing at any time. To withdraw your consent, please contact our Data Protection Officers (see contacts below). Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legal basis for doing so.

Our Commitment to Privacy

CHANGES TO THIS PRIVACY NOTICE

We reserve the right to update this privacy notice at any time, and we will provide you with a new privacy notice when we make any substantial updates. We may also notify you in other ways from time to time about the processing of your personal data.


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